This is Leslie.
They handle the back-office work that keeps sliding to the bottom of your list, starting with the invoices nobody has chased in sixty days.
- Works through
- Web chat · Email · Phone
- Gives back
- 5–10 hours a week
- Live today
- Accounts receivable collections
- In development
- Accounts payable · Vendor management · Document management · Certificate & compliance tracking
The problem
The back-office gap
Small and mid-size businesses share the same set of unstaffed jobs. They are repetitive, they are consequential, and they lose every scheduling fight they enter.
- The work
- Aging invoices, vendor certs, expense reports, AP matching
- Who does it
- The owner, or whoever had the least on their plate that week
- What happens
- It slips, and the drag compounds quietly
What Leslie is
Meet Leslie
You delegate to Leslie the way you would delegate to a new hire. They propose, wait for your yes, do the work, and report back through the channels you already use.
Onboarding is a conversation, not an implementation.
Multichannel communication
Web chat
Day-to-day direction and approvals
Outreach, replies, and the weekly digest
Phone
Live calls, voicemails, and callbacks
Placing calls
Leslie chases invoices
An actual phone call from Leslie to a test client account in Quickbooks. No call goes out without approval, and payment decisions are escalated to a human for final resolution.
How delegation works
The same loop a good hire runs
Propose
Leslie reads the aging report and drafts an outreach plan against your rules.
Approve
You review and say yes. Nothing leaves the building without that.
Execute
Leslie sends the emails and places the calls, on cadence, inside quiet hours.
Report
Payments promised, disputes raised, cases escalated - all written down.
Built to be trusted
Delegation only works if you can trust it
Leslie talks to your customers and vendors under your name. That access is deliberately constrained.
Privacy barriers
Outside contacts get a narrow brief: the one invoice, the one question. Never your ledger, your margins, or anything else on your books.
Permission enforcement
Nothing leaves the building without your approval. Permissions are enforced in the send path itself, not left to good intentions.
Designed against hallucination
Consequential actions are carried out by validated code against real records. Leslie decides what to do; the system decides what is true.
Hired, not configured
The usual agent, and Leslie
Why it matters
5–10
hours a week back
The back office stops eating the week
Invoices get chased on time instead of when someone remembers. Cash comes in sooner. Nothing lapses quietly. And the person who was doing all of it by hand gets their attention back for the work only they can do.